Privacy Policy
Last Updated: June 2026
1. Introduction
EXRAY ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when using EXRAY. By using EXRAY, you agree to the collection and use of information as described in this Privacy Policy.
2. Information We Collect
Account Information
When you create an account, we may collect:
- Email address
- Name (if provided)
- Authentication information through third-party login providers
Usage Information
We automatically collect information regarding how you interact with EXRAY, including:
- Pages visited
- Features used
- Searches performed
- Reports generated
- Clicks and interactions within the platform
- Subscription and billing activity
Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Language preferences
- Date and time of access
- Referring websites and traffic sources
3. How We Use Your Information
- Provide and maintain the Service
- Create and manage user accounts
- Generate analytics and reports
- Improve platform functionality and user experience
- Monitor performance and diagnose technical issues
- Prevent fraud, abuse, and unauthorized access
- Communicate important service updates
- Comply with legal obligations
4. Third-Party Services
EXRAY relies on trusted third-party providers to operate the platform. These providers may process certain information on our behalf:
- Google Analytics (website analytics)
- PostHog (product analytics and session recordings)
- Sentry (error monitoring and diagnostics)
- Supabase (authentication, database, and infrastructure)
- Payment providers used for subscription processing
These services maintain their own privacy policies and data handling practices.
5. Data Storage and Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. User data is securely stored using modern cloud infrastructure and authentication systems. While we implement industry-standard security measures, no method of internet transmission or electronic storage is completely secure.
6. Data Sharing
We do not sell, rent, or trade your personal information. We may share information only when required by law, necessary to protect our legal rights, required to investigate fraud or security incidents, or necessary for trusted service providers to operate EXRAY.
7. Cookies and Tracking Technologies
EXRAY uses cookies and similar technologies to maintain user sessions, remember preferences, measure traffic and performance, and analyze product usage. You may disable cookies through your browser settings, although some features may not function properly.
8. Data Retention
We retain information only for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Inactive or deleted accounts may have associated data removed or anonymized after a reasonable retention period.
9. Your Rights
Depending on your location and applicable laws, you may have the right to access, correct, or delete your personal information, object to certain processing activities, or request a copy of your stored data. To exercise these rights, contact us using the information below.
10. International Users
EXRAY may be accessed from countries around the world. By using the Service, you understand that your information may be processed and stored in countries where our service providers operate.
11. Children's Privacy
EXRAY is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to remove such information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of EXRAY following changes constitutes acceptance of the updated Privacy Policy.
13. Contact Information
For privacy-related questions, requests, or concerns: exray.web@gmail.com