Terms of Service

Last Updated: June 2026

1. Acceptance of Terms

By accessing or using EXRAY ("the Service"), you agree to be bound by these Terms of Service. If you do not agree with any part of these Terms, you must not access or use the Service.

2. Description of Service

EXRAY is a market intelligence and analytics platform designed to help Etsy sellers research markets, competitors, keywords, trends, and business opportunities.

The Service analyzes publicly available information and user-provided data to generate insights, reports, estimates, recommendations, and analytics.

EXRAY is an informational tool only and does not provide financial, legal, tax, accounting, or investment advice.

3. Etsy Non-Affiliation Disclaimer

EXRAY is an independent software platform. EXRAY is not affiliated with, endorsed by, sponsored by, or operated by Etsy, Inc. Etsy and related trademarks are the property of their respective owners. Any references to Etsy are made solely for informational and compatibility purposes.

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate information and are responsible for all activities that occur under your account. You must immediately notify EXRAY of any unauthorized use of your account.

5. Acceptable Use

You agree not to:

Violation of these rules may result in suspension or termination of your account.

6. Subscription and Billing

EXRAY may offer both free and paid subscription plans. Paid subscriptions are billed in advance and automatically renew unless cancelled before the renewal date. Prices may be modified at any time with reasonable notice. Refund requests may be reviewed on a case-by-case basis.

7. Data and Analytics Disclaimer

The information provided by EXRAY is based on publicly available information, third-party sources, estimates, algorithms, and analytical models. We do not guarantee accuracy, completeness, reliability, availability, or future performance predictions. All opportunity scores, revenue estimates, forecasts, and market intelligence are estimates only and should not be interpreted as guarantees. Users remain solely responsible for their business decisions.

8. Intellectual Property

All software, algorithms, dashboards, reports, designs, branding, content, and technology associated with EXRAY are owned by EXRAY and protected by applicable intellectual property laws. You may not copy, distribute, reproduce, modify, or create derivative works from any portion of the Service without prior written permission.

9. Disclaimer of Warranties

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, EXRAY disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee uninterrupted or error-free operation.

10. Limitation of Liability

To the maximum extent permitted by law, EXRAY and its owners shall not be liable for any indirect, incidental, consequential, or punitive damages arising from use of the Service, reliance on analytics, business losses, lost profits, lost data, or service interruptions. Your use of EXRAY is entirely at your own risk.

11. Termination

We reserve the right to suspend, restrict, or terminate access to the Service at any time if these Terms have been violated. You may cancel your account at any time.

12. Changes to These Terms

We may update these Terms periodically. Updated versions will be posted on this page with a revised "Last Updated" date. Continued use of the Service after updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Pakistan, without regard to conflict of law principles.

14. Contact Information

For questions regarding these Terms: exray.web@gmail.com